We stand behind the quality of all products sold at Kiddely. Our products are sourced from various trusted manufacturers, and warranty coverage may vary slightly depending on the specific brand or supplier.

Most items are covered by a limited warranty of up to 1 year from the date of purchase, protecting against defects in materials and workmanship under normal use.

If a product is found to be defective within the applicable warranty period, we will, at our discretion, repair or replace the item at no additional cost, in accordance with the manufacturer’s guidelines.

This warranty is valid only for the original purchaser and is non-transferable.

What This Warranty Covers

• Manufacturing defects in materials or workmanship
• Issues arising under normal, intended use of the product

What This Warranty Does Not Cover

• Damage caused by improper use, storage, or installation
• Misuse, negligence, or unauthorized modifications
• Normal wear and tear from regular use
• Commercial or non-residential use
• Products purchased secondhand, used, or from unauthorized sellers
• Repairs or alterations performed by unauthorized third parties

Mattresses & Specialty Items (If Applicable)

Select items such as mattresses or specialty products may carry extended warranty periods depending on the manufacturer.

For example:

• Mattress cores may be covered for up to 10 years
• Mattress covers and similar components may be covered for up to 1 year

Additional exclusions for these items may include:

• Stains, spills, or soiling from everyday use
• Damage caused by liquids, chemicals, or cleaning agents
• Physical damage such as cuts, tears, or burns
• Missing manufacturer tags or labels

How to Submit a Warranty Claim

To request warranty support, please contact us at support@Kidellehome.com with:

• Your order number
• A description of the issue
• Photos of the product and any visible defects

Our team will review your request and guide you through the next steps.

This warranty is provided in addition to your rights under applicable consumer laws.