You can reach us through our contact page or by emailing support@kidellehome.com We aim to respond within 24–48 hours.
Our support team is available Monday–Friday, 9:00 AM – 5:00 PM (excluding holidays)
Simply browse our products, select your desired item, choose any options (such as size or color), and click “Add to Cart.” When you're ready, proceed to checkout and follow the steps to complete your purchase.
We accept major credit/debit cards, online payment gateways, and other secure payment options available at checkout.
Orders can only be modified or canceled within 24 hours after being placed. Please contact us immediately if you need assistance.
Yes, we ship nationwide. Shipping rates are calculated at checkout. Enjoy free shipping on orders of $60 and above.
Delivery times vary depending on your location, but most orders arrive within 7–10 business days.
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.
We accept returns and exchanges within 30 days of delivery. Items must be unused, in new condition, and include all original packaging, parts, and tags.
Contact our support team with your order details, and we’ll guide you through the process. Support@kidellehome.com
If your item arrives damaged or incomplete, we’ll provide free replacement parts. Please contact us with photos of the item and packaging so we can assist you quickly.
To begin, contact us at support@kidellehome.com Once approved, we’ll send you return instructions and a shipping label via email.
Refunds are processed after your returned item is received and inspected. Approved refunds will be issued to your original payment method.
If a bundled item is returned, the original bundle discount will no longer apply, and your refund will be adjusted accordingly.
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